velmorasa™ is owned and operated by Shenzhen Juanyu E-commerce Trading Co., Ltd. | Legal Representative: Tang Yuzhi
Business Address: Room 10C, Building B, Movie Building, No. 2 Guiyuan Road, Guimuyuan Community, Guiyuan Subdistrict, Luohu District, Shenzhen City | Customer Support Email: service@velmorasa.com
velmorasa™ respects the privacy of customers and website visitors.
Information We May Process
Depending on how you use our website, we may process information such as:
- Name and contact information;
- Delivery details;
- Order and product information;
- Customer service communications;
- Browser, device, and technical information;
- Website interaction information.
How Information Is Used
Information may be used to manage orders, arrange fulfillment and delivery, provide tracking, respond to customer inquiries, handle cancellations and returns, maintain website functionality and security, prevent misuse, and meet applicable legal requirements.
Service Providers
Information may be shared with service providers where reasonably necessary for fulfillment, transportation, website operation, communications, analytics, security, or customer support.
Your Requests
Eligible privacy-related requests may be submitted to service@velmorasa.com.
Privacy or after-sales inquiries requiring individual review are normally reviewed within 3 business days after all required information is received.