velmorasa™ · Policy & Information

About Us

Operated by: Company information

velmorasa™

Shenzhen Juanyu E-commerce Trading Co., Ltd.

velmorasa™ is operated by Shenzhen Juanyu E-commerce Trading Co., Ltd..

Legal Representative:
Tang Yuzhi
Customer Service Phone:
+86 18017133746
Customer Service Hours:
8:00 AM–10:00 PM
Business Address:
Room 10C, Building B, Movie Building, No. 2 Guiyuan Road, Guimuyuan Community, Guiyuan Subdistrict, Luohu District, Shenzhen City

velmorasa™ is owned and operated by Shenzhen Juanyu E-commerce Trading Co., Ltd. | Legal Representative: Tang Yuzhi
Business Address: Room 10C, Building B, Movie Building, No. 2 Guiyuan Road, Guimuyuan Community, Guiyuan Subdistrict, Luohu District, Shenzhen City | Customer Support Email: service@velmorasa.com

Business Address:
Room 10C, Building B, Movie Building, No. 2 Guiyuan Road, Guimuyuan Community, Guiyuan Subdistrict, Luohu District, Shenzhen City

About velmorasa™

velmorasa™ is an online store focused on curtains and related home furnishing products.

Shenzhen Juanyu E-commerce Trading Co., Ltd. operates the velmorasa™ website and manages its customer-facing store activities.

We aim to provide clear product information, understandable delivery and return rules, and accessible customer support. Product specifications may vary by curtain style, fabric, dimensions, color, construction, and selected option, so customers should review the applicable product page before submitting an order.

We make reasonable efforts to present product descriptions, photographs, measurements, and specifications accurately. Minor differences in appearance, color, texture, or dimensions may occur because of screen settings, lighting, fabric batches, or normal manufacturing tolerances.

Eligible returns may be requested within 30 calendar days after delivery. After-sales requests are normally reviewed within 3 business days after all required information is received.

For assistance, contact service@velmorasa.com.