The Velmorasa™ support team is available to assist with product details, measurements, order questions, delivery concerns, return requests, and general website feedback.
Customer Support Email:
service@velmorasa.com
Customer Support Phone:
(323) 498-5837
Correspondence Address:
5855 Melrose Ave
Los Angeles, CA 90038
United States
For the fastest and most accurate assistance, please include your full name, order reference, and a clear description of the issue. If the request involves a damaged, incorrect, or incomplete item, photographs of the product, packaging, and shipping label may be requested.
Messages are reviewed in the order received. Sending multiple messages about the same matter may separate the conversation and delay review, so we recommend continuing within the original email thread whenever possible.
The listed address is intended for business correspondence. Products should not be returned to this address unless the customer has received written return instructions from Velmorasa™. Unauthorized returns may not be identifiable or eligible for processing.
We do not request passwords, full account credentials, or sensitive personal records through ordinary customer-service messages. Customers should report suspicious communications that appear to misuse the Velmorasa™ name.